Property Owner Resources

That depends on a variety of factors:

• Location (desirable area/ good amenities, etc.)
• Curb Appeal (neatly trimmed lawn/landscape, fresh mulch, professional photos)
• Cleanliness (adherence to the Real Property Management Rent-Ready Standard)
• Pricing (optimally competitively priced in the top third of the current market)
• Timing and Market Conditions (rental demand is seasonal and can vary with supply)

Our Value Proposition:

• Maximum visibility for your listing on over 40 different online platforms
• The advantage and flexibility of convenient self-showings
• Constant follow-up after the showing

Our objective is to defer any charges due until after a successful tenant placement is achieved. Most (if not all) can be net out from the first month’s rent proceeds.

Yes, your single point of contact is dependent on the nature of your inquiry. Our Business Manager will assist with any accounting-related information needs, and your Property Manager is available to address all other inquiries.

On-time rental payments are distributed via ACH (direct deposit) into your owner account between the 10^th and 15^th of every month. Owner statements are distributed to you via the online Real Property Management Owner Portal monthly on the 15th.

Lease start dates are dependent on the applicant’s needs within the parameters you’ve communicated. We will not set a lease start date that is more than 14 days after notification of approval without your prior authorization.

In accordance with the U.S. Department of Housing & Urban Development (HUD) Fair Housing Guidelines, we consider a variety of factors when screening prospective tenants. Our screening process is time-tested for optimal outcomes and is considered conservative regarding industry standards. As a result, our eviction rate is less than 1%.

No… If we did, you wouldn’t have hired us! As trusted property management professionals, our goal is to enhance your enjoyment of owning a rental property. Leave the worrying to us.

Emergency situations are covered with the tenant as a part of our onboarding education process at the time keys are distributed. We provide the tenants a property specific binder that helps them determine when/if emergencies occur what are the next steps. Our priorities in emergency situations are:

1. The health and safety of our tenants and their guests.
2. The preservation of your asset
3. Appropriate responses are dependent on the nature of the emergency at hand.

Water, fire, and storm damage require different types of responses. As soon as the situation has been stabilized, we will brief you on the situation and the planned next steps.

Owner statements are distributed electronically to your Real Property Management Owner Portal monthly on the 15^th. To eliminate stress, maintenance performed under the reserve threshold will proceed without requiring your involvement. With the exception of emergencies or habitability issues, expenses that exceed this threshold will require your prior authorization. Vendor invoices will be handled in accordance with the property management agreement under the title Maintenance & Repair (Section 6.4).

Maintenance

While it is our desire that you not incur any charges until we have placed a great resident fit, some circumstances will require you to make an owner contribution:

• Repairs or make-ready preparations that exceed the minimal labor/materials expense
• Alterations required for safety or code compliance purposes
• Deep clean due to property condition
• On-going vendor services during the marketing period (e.g., lawn care)
• Any owner-directed project/rehabilitation tasks (e.g., new flooring, paint, etc.)
• Repairs necessary to comply with Real Property Management Titan’s Rent-Ready Standard (e.g., appliance repair)
• Remediation/restoration regarding an active insurance claim

Charges due after tenant placement are netted out of 1’st month’s rent and vary by program selected:

• On-boarding Set-up Charge
• Leasing/Tenant Placement Charge
• Professional Marketing Photos
• Management Charges